Check out our Frequently Asked Questions below. If you still need help please contact us.
Why do customers love BittyBeeCo?
At BittyBeeCo, we take immense pride in the art of crafting unique children's clothing that resonates with the spirit of childhood. Our journey begins with a meticulous search for the finest quality fabrics, chosen not only for their durability but also for their comfort and softness against young skin. What truly sets us apart is our commitment to custom printing – a process that allows us to bring one-of-a-kind designs to life. We believe in clothing that sparks joy and captures the imagination of little ones. Every piece in our collection is a testament to our dedication to creating garments that are cherished not just for their style, but for the memories they help create on the journey of growing up. At BittyBeeCo, we celebrate the uniqueness of childhood through fabrics that feel as magical as the moments they accompany.
How do I place a custom order?
The first week of the month, customs open up for a limited amount of time. During this time, you may pick your fabric print, clothing style, add-ons, and size to get an entirely custom made item for your little one.
How do I change an order I just placed?
We're unable to make changes to orders after they're placed. This includes addresses, discount codes or adding/removing products.
What is the best way to wash BittyBeeCo clothing?
For optimal care and longevity of your cherished BittyBeeCo garments, we recommend a simple and effective washing routine. Start by turning the garment inside out to protect delicate prints and preserve vibrant colors. Select a cold water wash cycle to prevent fading and maintain the integrity of the fabric. Cold water is gentle on both the material and any custom prints. When it's time to dry, opt for air drying instead of a tumble dryer. Hanging or laying the garments flat helps to prevent shrinkage and maintains the shape of the clothing. Following these steps ensures that your little one's favorite pieces not only look great but stay as vibrant and cozy as the day they arrived from BittyBeeCo.
Where do you ship to?
We currently ship all over!
How long does shipping take?
Custom printed orders take up to 45 days to ship but ready to ship items go out within 48 hours.
How do I track my order?
Once your order ships, you will be sent an email with a tracking link
How do I return an item?
We are so sorry and apologize for any inconvienience. Please email email@example.com within 14 days of your package being delivered with a picture to let us know of any damage or issues and we'll get you taken care of.
How long does it take to process my return?
Your return will be processed within 48 hours of arrival.
Can I exchange for a different item?
Yes, as long as it is of the same value. If there is a price difference, you will be invoiced for the rest of the amount.